Protecting your privacy is important to us
Our contact information
1st Call Accounts Ltd
15 Rowhill Avenue
Telephone number: 07971 965385
Our Data Protection Officer
Telephone number: 07971 965385
What personally identifiable information is collected on this site?
Visitors can supply their name and email address for the purpose of getting in touch with us to make an enquiry in to our services or 1st Call Accounts Ltd.
1st Call Accounts Ltd does not collect personal information from you unless you provide it to us. You can use our site without providing us with any personal information at all.
How is your personal information used?
When you supply personal information about yourself to contact us, we will only use the information for that purpose.
Our goal in collecting other information from you (for example by way of cookies see below) is so that we can improve your browsing experience when you visit our site. Allowing us to provide more relevant information and services to meet your needs.
What anonymous information is collected on this site?
Anonymous information is collected for every visitor viewing this site. This includes pages viewed, date and time, and browser type. IP numbers are not stored, but are temporarily used to determine domain type and in some cases, geographic region. We do not make any association between this information and a visitor's identity.
You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on our Site.
How long do we keep your name and email address?
We retain your name and email address for as long as we are communicating with you. Should communication cease we will remove you name and email address from all our systems 30 days after the last contact unless you become a client in which case you will be issued with our Standard Terms and Conditions which will cover further privacy and data protection policies. You can contact our Data Protection Officer at anytime to request the removal of your name and email address from all our systems (see below)
Request to remove data
If you wish to have your name and email address removed from our systems at anytime you can contact our Data Protection Controller at firstname.lastname@example.org or by phone or post (see above)
Subject Access Request
You can ask us to confirm the personal information we hold for you at anytime by making a Subject Access Request in writing. You can get more information on ico.org.uk on how to do this https://ico.org.uk/for-the-public/personal-information/
We have taken various steps to put in place security measures to protect this Site from loss, misuse and alteration of information. Our security measures meet industry standards for the protection of personally identifiable information.
Personally identifiable information is only accessed by employees and only when required in the course of their duties. Our employees are subject to privacy training upon starting with 1st Call Accounts Ltd.
We use e-mail links located on this site to allow you to contact us directly via e-mail. We use the information provided in your e-mail to respond to your questions or comments. We may also store your comments for future reference. Your personal information is never shared with third parties.
If required by Law agencies we may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the law or comply with legal process served on 1st Call Accounts Ltd.
If you are unhappy about the personal data we hold for you, how we use or store it please contact our Data Protection Officer (see above)
Data Protection Act 1998 & GDPR
We are registered with the Information Commissioners Office. Our registration number is ZA042686. A copy of our registration certificate can be provided on request.
If you have any concerns about the information we hold for you or the way we are using it you can get more information at ico.gov.uk.