Privacy Policy

Protecting your privacy is important to us

The purpose of this privacy policy is to let you know about the type of information that we gather about you when you visit our Site, how we may use that information and who we share it with. It also informs you of the choices you have regarding our use of, and your ability to correct, that information. We may update this policy from time to time and you can find any updates on this page.

Our contact information

1st Call Accounts Ltd
15 Rowhill Avenue
GU11 3LU

United Kingdom

Telephone number: 07971 965385


Our Data Protection Officer

Tanya Jackson

Telephone number: 07971 965385


What personally identifiable information is collected on this site?

Visitors can supply their name and email address for the purpose of getting in touch with us to make an enquiry in to our services or 1st Call Accounts Ltd.

1st Call Accounts Ltd does not collect personal information from you unless you provide it to us. You can use our site without providing us with any personal information at all.

How is your personal information used?

When you supply personal information about yourself to contact us, we will only use the information for that purpose.

Our goal in collecting other information from you (for example by way of cookies see below) is so that we can improve your browsing experience when you visit our site. Allowing us to provide more relevant information and services to meet your needs.

What anonymous information is collected on this site?

Anonymous information is collected for every visitor viewing this site. This includes pages viewed, date and time, and browser type. IP numbers are not stored, but are temporarily used to determine domain type and in some cases, geographic region. We do not make any association between this information and a visitor's identity.

How does this site use cookies and other data collection devices?

We automatically track information based upon your behaviour on our Site using cookies and other devices. Cookies are small files placed on your hard drive that collects information (usually anonymous information as mentioned above) and assists us in providing you with a customised service. We also offer certain features that are only available through the use of a cookie (for example we use cookies to assist with the login procedure to our site).

You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on our Site.

How long do we keep your name and email address?

We retain your name and email address for as long as we are communicating with you. Should communication cease we will remove you name and email address from all our systems 30 days after the last contact unless you become a client in which case you will be issued with our Standard Terms and Conditions which will cover further privacy and data protection policies. You can contact our Data Protection Officer at anytime to request the removal of your name and email address from all our systems (see below)

Request to remove data

If you wish to have your name and email address removed from our systems at anytime you can contact our Data Protection Controller at or by phone or post (see above)

Subject Access Request

You can ask us to confirm the personal information we hold for you at anytime by making a Subject Access Request in writing. You can get more information on on how to do this


We have taken various steps to put in place security measures to protect this Site from loss, misuse and alteration of information. Our security measures meet industry standards for the protection of personally identifiable information.

Personally identifiable information is only accessed by employees and only when required in the course of their duties. Our employees are subject to privacy training upon starting with 1st Call Accounts Ltd.


This site may contain links to other websites. Please note that when you click on one of these links, you are entering another site for which we are in no way responsible. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

E-mail Links

We use e-mail links located on this site to allow you to contact us directly via e-mail. We use the information provided in your e-mail to respond to your questions or comments. We may also store your comments for future reference. Your personal information is never shared with third parties.

Legal Disclaimer

If required by Law agencies we may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the law or comply with legal process served on 1st Call Accounts Ltd.


If you are unhappy about the personal data we hold for you, how we use or store it please contact our Data Protection Officer (see above)

Data Protection Act 1998 & GDPR

We are registered with the Information Commissioners Office. Our registration number is ZA042686. A copy of our registration certificate can be provided on request.

If you have any concerns about the information we hold for you or the way we are using it you can get more information at

Interested in our accountancy services?

Why not contact 1st Call Accounts today for more information or a FREE no obligation quote.

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